Human Resources (HR) increasingly uses Artificial Intelligence (AI) to automate common HR activities, including recruiting, sourcing the best candidates in a global job market, screening applications, and onboarding new hires. Automating these activities makes HR functions more efficient and competitive in a tight labor market. However, AI can do more than automate these tasks. AI-powered analytics and data can support HR’s focus on strategic activities like talent management and workforce planning. It can help with identifying patterns and trends in the labor market and predicting employee skills and retention needs. The technology can also support succession planning, predict future skills needed to remain competitive, analyze market compensation, and provide other information that supports strategic planning and decision-making.
Automating Tasks is Only the Beginning
AI is changing HR in significant ways. It helps automate many routine and time-consuming tasks, such as resume screening, scheduling, and data analysis. AI is also being used in chatbots and virtual assistants. These tools can help streamline the recruitment process by answering candidate questions and providing real-time feedback on their application status. The tools can also provide employees with on-demand support and guidance, freeing HR professionals to focus on more strategic tasks.
The use of AI in these tasks is becoming more prevalent by the day, proving its value in numerous ways. HR leaders face complex challenges. Once primarily involved in tactical duties, like job postings and applicant screening, modern HR professionals are now part of strategic organizational decision-making. This is because of the importance of their role in business sustainability. The ability of AI to automate the routine tasks of sourcing and screening job applicants and analyzing employee skills has freed HR professionals to focus on higher-level activities. This is critical in today’s business environment. After all, building and retaining a future-ready workforce to meet the organization’s innovation needs is a strategic imperative.
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